Stake Rules and Regulations in India

General Terms and Conditions for Stake in India

These general terms establish the legal framework under which the Stake platform operates and through which users access its services. All individuals who register an account, place a bet, or otherwise interact with the platform are required to comply with the conditions outlined in this section.

User Agreement

By completing the registration process and activating an account, each user enters into a binding agreement with the platform. This agreement governs the use of all features, products, and services available on the site. Users must be of legal age and must not be located in a jurisdiction where online betting is prohibited.

Eligibility Requirements

• Be at least 18 years of age at the time of registration;
• Hold a valid and verifiable identity document;
• Maintain only one registered account per individual;
• Not be included on any self-exclusion list or banned user registry;
• Access the platform from a jurisdiction where such services are legally permitted.

Right to Modify Terms

The platform reserves the right to revise, update, or replace any part of these terms at any time. Users will be notified of material changes through the platform's standard communication channels. Continued use of the services after such notice constitutes acceptance of the revised terms.

Acceptable Use

Users are permitted to access the platform solely for personal, non-commercial purposes. The following activities are strictly prohibited:

• Using automated scripts, bots, or software to interact with the platform;
• Attempting to exploit technical errors or vulnerabilities for financial gain;
• Engaging in fraudulent behaviour, including the use of false identity documents;
• Colluding with other users to manipulate the outcome of bets or events;
• Sharing account credentials or allowing third parties to use a registered account.

Intellectual Property and Content Protection

All content on the platform, including logos, graphics, software, and text, is protected under applicable intellectual property laws. Users are not permitted to copy, reproduce, distribute, or create derivative works from any platform content without prior written authorisation.

Limitation of Liability

The platform's liability to any user is limited to the amount held in that user's account at the time of the relevant dispute. The platform does not accept liability for:

• Losses arising from user error, including incorrect bet selections;
• Service interruptions caused by third-party network or technical issues;
• Losses resulting from a user's failure to comply with these terms;
• Indirect, incidental, or consequential damages of any nature.

General Betting Rules on Stake

The general betting rules applicable to the Stake sportsbook define the standards under which all wagers are placed, accepted, and settled. All users who place bets on the platform are bound by these rules without exception.

Eligibility to Place Bets

Only registered and fully verified users who have met the platform's eligibility criteria are permitted to place bets. Users whose accounts are under review, suspended, or subject to restrictions may not place new wagers until the relevant matter is resolved.

Bet Acceptance Policy

All bets are subject to acceptance by the platform. A bet is considered confirmed only once a unique bet reference number has been generated and displayed to the user. The platform reserves the right to decline or void any bet at its discretion, including in circumstances where:

• An error in odds has occurred due to a technical or human fault;
• Suspicion of fraudulent activity or bet manipulation exists;
• The relevant sporting event has already commenced at the time of placement;
• The bet exceeds the permitted limits for the relevant market.

Stake Limits

Minimum and maximum bet amounts vary by sport, event type, and market. Users are advised to review the applicable limits displayed at the point of bet placement. The platform reserves the right to adjust individual user limits based on betting patterns or account history.

Settlement of Bets

Bets are settled in accordance with the official result of the relevant event as determined by the governing body or recognised data provider. Settlement rules specific to each sport or event type are documented in the platform's sport-specific terms. In the event of a discrepancy, the platform's records shall be considered definitive.

Wins and Losses

Winnings are credited to the user's account balance following official settlement. Losses are deducted from the account at the time of settlement. The platform does not offer credit facilities; all bets must be funded from an existing account balance.

Bet Restrictions and Cancellations

The platform may restrict, suspend, or cancel a bet under the following circumstances:

• The event is postponed, abandoned, or cancelled without a rescheduled date;
• Verifiable evidence of match-fixing or result manipulation is identified;
• A technical error materially affected the odds displayed at the time of placement;
• The bet was placed in violation of these general betting rules.

In all cancellation cases, the original stake amount is returned to the user's account.

Payment Rules for Stake India Users

The following payment rules apply to all deposit and withdrawal transactions conducted through the platform by users in India. Compliance with these rules is a condition of account use.

Deposits

Users may fund their accounts using the payment methods currently supported by the platform. All deposits must originate from a payment instrument registered in the account holder's name. Third-party deposits are not permitted. The platform does not accept cash transactions.

Key deposit conditions include:

• Minimum deposit amounts vary by payment method and are displayed at the point of transaction;
• Deposits are generally credited to the account within the timeframe specified for the selected payment method;
• The platform does not charge fees on standard deposits, though third-party processing fees may apply depending on the payment provider;
• Users are responsible for verifying the terms of their chosen payment method before initiating a transaction.

Withdrawals

Withdrawal requests are processed subject to the following conditions:

• The user's account must be fully verified before any withdrawal can be processed;
• Withdrawals must be directed to the same payment method used for the original deposit, where technically possible;
• Minimum and maximum withdrawal limits apply and are displayed within the cashier section;
• The platform reserves the right to request additional documentation before processing a withdrawal;
• Withdrawal requests may be delayed if the account is under review for compliance or security purposes.

Processing Timelines

Processing times depend on the selected payment method and may vary:

• E-wallets: typically processed within 24 hours of approval;
• Bank transfers: may take 3 to 5 business days depending on the receiving institution;
• Cryptocurrency transactions: subject to blockchain confirmation times, which vary by network;
• Additional verification requirements may extend processing timelines beyond standard estimates.

Identity Verification (KYC and AML)

In accordance with applicable regulatory requirements, users are required to complete identity verification before withdrawals are processed. This process may include: submission of a government-issued photo identification document; proof of residential address dated within the last three months; confirmation of the payment method used for deposits; and any additional documentation requested by the compliance team.

Responsible Gambling on Stake

The platform is committed to supporting a safe and controlled betting environment. Users are encouraged to approach all gambling activity with awareness of the potential risks involved, including the development of problem gambling behaviours.

User Responsibilities

Each user is responsible for monitoring their own gambling activity and ensuring that betting remains within personally defined limits. The platform recommends setting a personal budget, avoiding chasing losses, taking regular breaks, and seeking assistance early.

Available Responsible Gambling Tools

The platform offers a range of tools to help users manage their activity, including:

• Deposit limits: Users may set daily, weekly, or monthly caps on the amount deposited into their account;
• Loss limits: Users may restrict the total losses permitted within a defined period;
• Session time limits: Users may limit the duration of individual betting sessions;
• Self-exclusion: Users may request temporary or permanent exclusion from the platform;
• Reality checks: Users may configure periodic notifications to alert them to the time spent on the platform;
• Account cooling-off periods: Users may request a short-term pause on all betting activity without full account closure.

Professional Support Resources

For users in India seeking professional assistance, the following organisations provide confidential support for gambling-related concerns:

• iGaming Council (iGC): Provides international guidance on responsible gambling practices;
• Gamblers Anonymous India: Offers peer support through a network of local chapters;
• Vandrevala Foundation Helpline: A 24/7 mental health helpline available in India (1860-2662-345);
• iCall (TISS): A psychological counselling service operated by the Tata Institute of Social Sciences, accessible at 9152987821.

Anti-Money Laundering Policy

The platform maintains a comprehensive Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) programme. All users are subject to this policy, which is designed to prevent the platform's services from being used to facilitate financial crime.

Identity Verification (KYC)

As part of its AML obligations, the platform requires all users to undergo a Know Your Customer (KYC) verification process. Required documentation may include: a valid government-issued photo identification document (such as a passport, Aadhaar card, or driving licence); proof of current residential address (utility bill or bank statement dated within 90 days); source of funds documentation in high-volume situations; and any additional documentation requested by the compliance team.

Transaction Monitoring

All account transactions are subject to ongoing monitoring to identify patterns and behaviours that may indicate money laundering or related financial crimes, such as:

• Unusual deposit or withdrawal frequency or volume;
• Deposits that are immediately withdrawn without meaningful betting activity;
• Use of multiple payment methods associated with different identities;
• Transactions inconsistent with the user's stated financial profile.

Suspicious Activity Detection

In the event that suspicious activity is identified, the platform is obligated to freeze the relevant account pending investigation, file a Suspicious Activity Report (SAR) with the appropriate regulatory authority, withhold funds until legal resolution, and cooperate fully with law enforcement.

Privacy Policy and Data Protection

The platform is committed to protecting the personal data of all users in accordance with applicable data protection laws and privacy regulations. This section explains what data is collected, how it is used, and what rights users hold regarding their personal information.

Personal Data Collected & Used

The platform collects personal data from users including identity data, contact data, financial data, technical data, behavioural data, and verification documents. Collected data is used solely for verifying identity, processing registrations and transactions, AML compliance, delivering services, and usage analysis. Personal data is not sold to third parties.

User Rights

Users in India hold the following rights in relation to their personal data:

• Right of access: Users may request a copy of the personal data held about them;
• Right to rectification: Users may request the correction of inaccurate or incomplete data;
• Right to erasure: Users may request the deletion of personal data, subject to legal retention obligations;
• Right to restriction: Users may request that processing of their data be limited in certain circumstances;
• Right to data portability: Users may request that their data be provided in a structured, machine-readable format;
• Right to object: Users may object to certain types of data processing, including for direct marketing.

Platform Security Measures

The platform employs a multi-layered security infrastructure to protect user accounts and financial transactions. All security measures are maintained in accordance with recognised industry standards and are subject to ongoing review.

Data Encryption & 2FA

All data transmitted is protected using Transport Layer Security (TLS) encryption. Data stored on platform servers is also encrypted. Users are strongly encouraged to enable two-factor authentication (2FA) via authenticator applications or SMS-based verification codes to secure their accounts.

Account Activity Monitoring & Practices

The platform operates continuous automated monitoring to detect unrecognised devices, multiple failed logins, or simultaneous logins from different places. Users are responsible for using strong unique passwords, never sharing credentials, and logging out after each session.