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Stay Safe
Responsible Gaming at Stake
Stake is committed to maintaining a safe and controlled environment for all players in India. Gambling is intended to be an enjoyable activity, and keeping it that way requires awareness, discipline, and the right tools.
Stake provides a range of practical controls that allow players to set limits, take breaks, and manage their activity. Player wellbeing is a core priority, and support is always available for those who need it.
Basic Principles of Safe Gambling
All forms of gambling carry an inherent risk of financial loss. Players at Stake are encouraged to approach wagering as a form of entertainment, not as a source of income or a method to recover past losses.
To keep the experience positive, consider the following foundational principles:
- Set a fixed budget before placing any bets and adhere to it at all times;
- Treat any losses as the cost of entertainment, not as debts to be recovered;
- Avoid gambling under emotional distress, fatigue, or the influence of substances;
- Keep gambling activity balanced with other personal and professional responsibilities;
- Use the account tools available on Stake to stay in control of spending and time;
- Never borrow money to fund gambling activity;
- Take regular breaks to maintain a clear perspective on spending and behaviour.
Recognising the Signs of Betting Addiction
Betting addiction is a serious condition that can develop gradually and is often difficult to self-identify. The following indicators may signal that gambling has moved beyond recreational activity and requires immediate attention:
- Spending more money or time gambling than originally planned;
- Continuing to bet despite repeated financial losses;
- Feeling restless or irritable when attempting to reduce or stop gambling;
- Using gambling as a way to escape stress, anxiety, or personal problems;
- Concealing gambling habits from family members or close friends;
- Borrowing money or selling personal assets to fund betting activity;
- Neglecting work, studies, or family responsibilities due to gambling;
- Making repeated unsuccessful attempts to control or stop gambling;
- Chasing losses by placing larger or more frequent bets;
- Experiencing feelings of guilt, shame, or distress related to gambling behaviour.
If any of these signs are present, professional support should be sought without delay.
Steps to Address Problematic Gambling Behaviour
Taking action early can prevent gambling from causing lasting harm. Stake provides the following practical tools and recommendations to help players maintain control and protect their wellbeing:
Account Limits
Use the deposit limit feature to cap the amount that can be added to the account within a set period. You can also configure loss limits to automatically halt gameplay once a set loss threshold is crossed.
Session Restrictions
Activate session time limits to restrict the duration of each gambling session, helping you prevent excessive continuous playing times.
Take a Break
Use the cool-off or time-out option to take a short break from the platform, or request an extended self-exclusion period to temporarily deactivate access entirely.
Additionally, you are encouraged to speak honestly with a trusted person, seek professional counseling, avoid playing during emotional lows, delete saved payment cards, and contact our dedicated support team to assist you.
Support Resources Available in India
Several organisations in India and internationally provide confidential support to individuals affected by betting addiction. The following resources offer guidance, counselling, and intervention services:
Vandrevala Foundation
A dedicated 24/7 mental health helpline available across India for emotional support and counselling.
vandrevalafoundation.comNIMHANS
The National Institute of Mental Health and Neuro Sciences based in Bengaluru, helping with behavioral addictions.
nimhans.ac.inGamblers Anonymous India
A widespread global peer support network for individuals recovering from compulsive gambling.
gamblersanonymous.orgBeGambleAware
An internationally recognised support organisation providing practical advice and self-assessment tools.
begambleaware.orgGamCare
A UK-based leading authority providing support, advice, and counselling resources globally.
gamcare.org.ukReaching Stake Customer Support
Players who are concerned about their gambling habits can contact Stake's customer support team at any time to discuss account controls, self-exclusion options, or responsible gaming tools. Support is available around the clock to ensure players can access help immediately.
The following contact methods are available to players in India:
- Live Chat - Available directly on the Stake website for immediate assistance;
- Email Support - Players can submit queries via the official Stake support email at support@stake.com;
- Help Centre - A comprehensive library of responsible gaming guides and account management articles is accessible at stake.com/help.